By Alistair Sutcliffe (auth.), Eric Dubois, Klaus Pohl (eds.)
This booklet constitutes the refereed lawsuits of the 18th overseas convention on complex details platforms Engineering, CAiSE 2006, held in Luxembourg, Luxembourg in June 2006.
The 33 revised complete papers provided including three keynote talks have been conscientiously reviewed and chosen from 189 submissions. The papers are equipped in topical sections on safety, conceptual modelling, queries, record conceptualization, provider composition, workflow, enterprise modelling, configuration and separation, enterprise procedure modelling, agent orientation, and specifications management.
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Additional resources for Advanced Information Systems Engineering: 18th International Conference, CAiSE 2006, Luxembourg, Luxembourg, June 5-9, 2006. Proceedings
A system that is responsive to user needs, as expressed in user actions and choices, is, in an important sense, benevolent. Benevolence, like predictability, is linked to user control, the perception that the system will respond as directed and desired, taking responsibility for doing what the user asks when asked. 5 The Process of Trust How is trust engendered or eroded? How do we, as users, come to trust or distrust the technology we use? For that matter, how do we, as colleagues, come to trust—or distrust—each other?
Openness is the extent to which relevant information is not withheld [10, 11]. Does an application expose information to the user or keep it hidden? Is important information easily accessed, particularly information needed by users to make decisions and exercise their options? Is the underlying model or structure of the information evident? Does the user interface attempt to hide what is happening or what it does or does it expose these to the user? Transparency is very closely related to the widely accepted design principle of visibility [5, 12] which admonishes designers to make clear to users what options are available and what actions are possible as what are the results of their actions.
Defensive interaction can become habitual. For example, when installing new software, many users will not allow the installation process to automatically restart the system but will opt for manual restart at a later time because in the past they have seen installations hang during automatic restart. 6 Designing for Trusted Interaction A few attempts have been made to tie user interface design and usability to user trust, primarily in e-commerce (for example, [14, 15, 16]). Systems that are easier to use are, not surprisingly, more trusted.
Advanced Information Systems Engineering: 18th International Conference, CAiSE 2006, Luxembourg, Luxembourg, June 5-9, 2006. Proceedings by Alistair Sutcliffe (auth.), Eric Dubois, Klaus Pohl (eds.)